Privacy Policy
This Privacy Policy describes how Spinobon Casino collects, uses and protects personal information when you register, play or otherwise interact with our services. We take your privacy seriously and explain below what data we gather, why we need it and how you can manage your information. This policy applies to users accessing our United Kingdom-facing site.
Types of data we collect
We collect information you provide directly and data gathered automatically. This includes account data, transactional records and technical details about your device and connection. We also monitor user activity on our platform to maintain security, provide services and improve functionality.
Personal data
Personal data covers the information you give us during registration and account verification, such as name, email address, date of birth, phone number and postal address. We may also hold identity documents and payment confirmations where required to verify your identity and secure your account.
Technical data
Technical data includes IP address, device type, browser version, operating system, app or PWA identifiers and log information. We use these details to detect fraud, maintain service stability and optimise the site for different devices and browsers.
Transactional data
We keep records of deposits, withdrawals and payment method details necessary to process transactions. Transactional data also covers game activity and wagering history used for account statements, dispute resolution and compliance with applicable rules.
Use of information
We use your data to operate your account, process payments, verify identity and prevent unauthorised access. Data also supports customer service, fraud prevention, technical improvements and compliance checks. We may use aggregated, non-identifying data for analytics and service development.
Data protection practices
We implement technical and organisational measures to protect personal information against unauthorised access, loss or misuse. Access to personal data is restricted to authorised staff and third-party providers who process information on our behalf under contractual obligations to keep it secure.
Cookies and tracking technologies
We use cookies and similar technologies to provide essential site functionality, remember preferences and measure performance. Some cookies are strictly necessary, while others support analytics and marketing. You can manage cookie preferences via your browser or our cookie settings panel.
User rights
You have rights in relation to your personal data, including the right to access, correct or object to processing. You can also request restriction of processing and ask for portability of certain information. We will respond to valid requests in line with applicable data protection principles.
Access, correction and deletion of data
To access, correct or request deletion of your data, contact our support team through your account. We may need to verify your identity before actioning requests. Some information may be retained where necessary for legal, security or audit reasons or to resolve disputes.
Information sharing and third parties
We share data with third parties who provide payment processing, identity verification, customer support, analytics and infrastructure services. Such providers act under agreement to protect your data. We may also disclose information where required by law or to prevent fraud and abuse.
Privacy policy updates
We may update this policy to reflect changes in our practices. Material changes will be posted on our site and, where appropriate, notified through your account. Continued use of our services after changes indicates acceptance of the updated policy.