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Emma Carmody

General
September 1, 2020

Xperior Relaunch With New Website And Services

We’ve been using our time wisely over the lockdown period and have come back bigger,…
Emma Carmody 0
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Photo illustrating Customer Satisfaction Surveys
Customer ExperienceCustomer Service
February 27, 2019

Why are Customer Satisfaction Surveys so important?

Customer Satisfaction Surveys are a valuable way to identify ways to improve customer experience and…
Emma Carmody 0
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Photo showing an example of excellent customer service
Customer Service
January 16, 2019

How to Deliver Excellent Customer Service

Excellent customer service is at the centre of the success of any business. Without it…
Emma Carmody 0
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General
December 3, 2018

Our New Website

A new year and a new look! For the past two years, Xperior has been…
Emma Carmody 0
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Photo of Mystery Shopper
Mystery Audits
November 30, 2018

Mystery Shopping – What We Look For

In my last article Could A Mystery Audit Improve Your Customer Service? I talked about…
Emma Carmody 0
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Photo of someone paying
Customer ExperienceCustomer ServiceMystery Audits
September 20, 2018

Improve your Customer Service with a Mystery Audit

Great customer service should be the foundation of any business, in any sector. Achieving the…
Emma Carmody 0
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  • Home
  • About
  • Services
    • Mystery Shopping
    • Operational Process
    • Contact Centre Services
    • Social Media Monitoring
    • Customer Service Training
    • Customer Insights and Planning
    • Live Shopper
  • Blogs
  • Join us
  • Get in touch
  • Covid-19

© 2021 Xperior. XPERIOR LIMITED Company number: 10918848 Registered office address 4 High Street, Stanley, County Durham, United Kingdom, DH9 0DQ VAT NUMBER: 276420695

  • Home
  • About
  • Services
    • Mystery Shopping
    • Operational Process
    • Contact Centre Services
    • Social Media Monitoring
    • Customer Service Training
    • Customer Insights and Planning
    • Live Shopper
  • Blogs
  • Join us
  • Get in touch
  • Covid-19
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